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It’s one of the most common and emotional questions groomers get - “Why did you have to shave my dog?”  or “Can’t you just brush the knots out?” The short answer: it depends on how severe the matting is, where it’s located, and how your dog handles grooming. But let’s unpack what matting actually is, what causes it, and what groomers can safely do about it. What is matting? A matt is a clump of hair that has tangled together and formed a solid mass. It can range from mild tan

One of the most common questions I get asked is, “How often should my dog be groomed?”   The answer depends a lot on their coat type, your lifestyle, and how much maintenance you can do at home. High-maintenance coats Dogs with high-maintenance coats, like poodles, poodle mixes (cobberdogs, labradoodles, etc.), and shih tzus, need a full groom every 4–8 weeks . This is because their coat doesn’t stop growing - just like our hair - and they’re prone to matting or becoming impa

Removing dead undercoat is essential for your dog's ability to regulate their temperature properly I get asked this a lot, and as we head out of winter and into the warmer months, I thought I’d explain it fully. To most owners, a bath and blow dry might look pretty similar to a de-shed, but there are a few important differences in what happens behind the scenes - and in the results. Both services start and end the same. The dog is washed thoroughly with a suitable shampoo at